These terms outline how MyCompanyDesk supports professional billing, rentals, and VAT workflows while keeping accountability clear for every team member.
Our goal is to provide a dependable platform for invoicing, asset management, rentals, and VAT reporting.
Clear processes and clear ownership of data. You always know how your information is handled.
Audit trails and role controls protect every transaction. Full traceability for compliance.
Planned maintenance and proactive monitoring keep service stable. Minimal downtime, maximum uptime.
Domain: MyCompanyDesk
Operated by: Sil van Rijnberk
Contact: support@mycompanydesk.com | +31 6 401 196 17
You are responsible for all activity that occurs under your account, including actions by team members you authorize.
You must be at least 18 years old to use the service.
You are responsible for maintaining account confidentiality.
You agree to provide accurate business information and keep it up to date.
Keep the platform safe and secure for everyone.
No unlawful, fraudulent, or abusive activity is permitted.
No attempts to access or disrupt other accounts or systems.
No uploading of malicious code or content.
You retain ownership of the business data you enter into MyCompanyDesk. We use that data only to provide and improve the service.
MyCompanyDesk and its content, trademarks, and software are owned by MyCompanyDesk. You are granted a limited, non-exclusive license.
We strive to keep the service available but may modify, suspend, or discontinue features with reasonable notice when possible.
We provide customer support via email or scheduled calls. Response times may vary during high-volume periods.
To the maximum extent permitted by law, MyCompanyDesk shall not be liable for indirect, incidental, or consequential damages.
You agree to indemnify and hold MyCompanyDesk harmless from claims arising from misuse or violation of these Terms.
We may suspend or terminate accounts that violate these Terms. You may stop using the service at any time.
These Terms are governed by the laws of the Netherlands. Any disputes will be resolved in the courts of Amsterdam.
Under Dutch tax law (Art. 52 Algemene wet inzake rijksbelastingen), financial records including invoices, expenses, and VAT data must be retained for 7 years. This legal obligation overrides deletion requests for affected records during the retention period.
In accordance with the EU Consumer Rights Directive (2011/83/EU) and Dutch law (Burgerlijk Wetboek 6:230o), consumers have a 14-day cooling-off period from the date of purchase. This right may not apply if you have started using the digital service with your explicit consent during the withdrawal period.
If you have a complaint about our service, please contact us at support@mycompanydesk.com. We aim to respond within 14 business days. If your complaint is not resolved to your satisfaction, you may submit a dispute to the European Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 and the Dutch UAVG. For full details on how we handle your data, see our Privacy Policy.
MyCompanyDesk provides invoice delivery tracking features to help users confirm that their invoices and communications reach their customers.
Emails and PDF invoices sent through MyCompanyDesk may include small transparent tracking images (pixels). When loaded, these record that the email or document was opened. The customer portal also records interactions such as viewing, downloading, and payment confirmation actions.
Tracking events record a privacy-preserving hash of the IP address (not the full IP), the date and time, and basic browser/reader information. This data is available only to the MyCompanyDesk user who sent the invoice. Full details are available in our Privacy Policy.
Reach out to support@mycompanydesk.com for clarifications or enterprise-specific agreements. We may update these Terms from time to time.